TA transformation coaching for in-house talent acquisition teams
Most TA transformation projects do not fail in discovery or design. They fail at implementation. Once the design work is finished and the early momentum fades, execution quality drops. No governance and no dedicated time away from business as usual for the team to deliver.
The design ends up half-finished or shelved, and the organisation decides transformation does not work, when what actually failed was the execution. That single repeatable trend is the reason MACS Advisory exists.
The problem we fix
After 22 years building in-house, offshore and outsourced talent operating models across global and domestic organisations, I have watched the same thing happen on nearly every transformation.
The discovery and future-state design work is usually good. People are engaged, the thinking is sound, the roadmap looks right. Then the project moves into implementation and the quality falls away. Not because the design was wrong, but because there is no one governing the build and no protected time for the team to do it alongside business-as-usual.
Good design does not survive an ungoverned rollout, and that is where the money and the good intentions get lost.
What we do differently
We teach your team to fish. We do not embed to run your transformation for you and then keep extending the contract, which is how a lot of consulting works.
We teach your in-house talent acquisition function to run the discovery and future-state design themselves, then we coach and govern them through implementation so the work actually gets built. When the program ends, the capability stays inside your team rather than leaving with us.
How the program works
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Candidate Perception Report
An independent look at what candidates actually experience when they research and apply to your organisation. It is the clearest early read on how your operating model is performing, and it is where most conversations with us start.
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Onsite two-day workshop
We teach your team the foundations of discovery and future-state design, so the thinking behind the transformation lives inside your function rather than in a consultant's head.
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Experience Review
An independent current-state assessment built from interviews across four stakeholder groups and scored against a consistent rubric. This is your baseline and your business case evidence.
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Fortnightly coaching (12 months)
We co-design the future-state model and roadmap with your team, then govern implementation and hold the focus so it gets built. After the program, an annual experience review measures the impact of transformation.
Who is it for
The program is built for in-house talent acquisition functions and the CHROs and CPOs who own them. Typical participants are those who own the execution of Talent Attraction, Acquisition and Mobility in an organisation.
INDEPENDENCEWhen we review your function, we do it independently, and we keep doing it that way even after we have trained your team to run consulting work internally.
A capable team still can still have bias in the review and struggle to honestly assess itself. Similarly in the same way a surgeon does not operate on their own family. Independence is not a skill your people are missing, it is a position only an outside reviewer can hold.
About Dave
MACS Advisory is led by Dave McInally, who has spent 22 years designing and running talent operating models across in-house, offshore and outsourced settings. He built the coaching program around the one problem he kept seeing go unsolved. Read more about Dave.